INSURANCE RESTORATION PROCESS

  1. A Modern Remodeling, Inc. Field Supervisor will conduct an inspection of your home to determine the extent of damage to your roof, siding, gutters, windows and the interior of your home.
  2. If we find damage we will recommend you call your insurance company to initiate a claim. (Unfortunately, insurance companies do not allow us to do this for you.)
  3. 3. Once you have an insurance claim number, our Field Supervisor will contact the Insurance Adjuster assigned to the claim. On your behalf, we will begin the restoration process.
  4. 4. Our Field Supervisor will meet with the Adjuster and point out all of the damage. We encourage you to be present during the inspection. However, if it is inconvenient to take time off work and you prefer not having to climb up on your roof, your attendance is not required. If the Adjuster agrees with our assessment, we will notify you immediately. If they disagree or refuse to pay for everything we feel you are entitled to receive, again we will notify you immediately. We will then request that a different Adjuster re-inspect your home. If they still refuse to pay you what we honestly feel you are entitled to, we can have an Arbitrator completely re-inspect your home. Once again, you are kept apprised on a daily basis.
  5. 5. Once we receive approval from your insurance company, two things happen simultaneously.
    a) The Insurance Adjuster will tell your insurance company to write you a check for the least half the total cost of the project. While you are waiting for your check,
    b) You and our Field Supervisor will pick out building materials and colors.
  6. 6. Next, our Field Supervisor will order the materials needed to replace the damaged areas.
  7. 7. Our Production Manager will schedule the work to be done on your home and assign the crews.
  8. 8. On the day of construction, our Project Manager will be at your home to meet the crews and get started.
  9. 9. Once everything is completed, you and our Field Supervisor will go over the Inspection Checklist together, point-by-point, to confirm that everything has been completed to your satisfaction.
  10. 10. After completion of work on your home, we will invoice your insurance company for the remainder of the money due for the project. When you receive final payment from your insurance company, our Field Supervisor will come to your home to pick up the check and do a final inspection to make sure you are completely satisfied.

PLEDGE OF COMMITMENT

Modern Remodeling, Inc. is a General Contractor that specializes in insurance restoration work on roofing, siding and gutters. Similar to an attorney fighting for the rights of their clients, we will function as your advocate with the insurance company. Once they agree to replace all that you are entitled to receive, we will complete the work quickly and with a high degree of professionalism. Furthermore, and most importantly, we realize we're not just working on your house, it's your home! We will work hard for you, get you everything you are entitled to receive and enhance the beauty and value of your home.